Privacy Policy
Last updated: April 10, 2026
Welcome to the Customer Success Management Institute of Strategy (CSMIS), accessible at csmis.org. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
We may collect the following types of information when you visit our site:
- Usage Data: Pages visited, time spent on pages, browser type, referring URL, and IP address — collected automatically via analytics tools (Google Analytics / Site Kit).
- Email Address: If you subscribe to our newsletter or contact us via email, we collect your email address voluntarily provided by you.
- Comments: If you leave a comment on a post, we collect your name, email address, and comment content.
- Cookies: We use cookies to improve your browsing experience. You may disable cookies in your browser settings, though some site features may not function correctly.
2. How We Use Your Information
We use the information collected to:
- Deliver and improve our content and services
- Send newsletters and updates (only if you have subscribed)
- Respond to inquiries and feedback
- Analyse site traffic and user behaviour to improve the site
- Detect and prevent spam or malicious activity
3. Third-Party Services
We use the following third-party services that may collect data independently:
- Google Analytics / Site Kit — website traffic analytics
- Jetpack (Automattic) — site security, performance, and stats
- Akismet — spam protection for comments
- WordPress.com — our hosting platform
Each of these services has its own privacy policy. We encourage you to review them independently.
4. Data Retention
We retain your data only as long as necessary to fulfil the purposes outlined in this policy. Newsletter subscribers may unsubscribe at any time via the link in any email we send.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict processing of your data
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at masterbinoy@gmail.com.
6. Children’s Privacy
CSMIS is not directed at children under the age of 13. We do not knowingly collect personal information from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the revised policy.
8. Contact
If you have any questions about this Privacy Policy, please contact us at masterbinoy@gmail.com.
